Instapay is here to help. Whether you have a pre-launch question, a privacy request, or a compliance concern, reach out using the contact information below.
Current Status: Real-money transfer services are not currently live. Support is available for pre-launch questions and account-related inquiries.
Important: If you believe your account or financial information has been used without your permission, contact support immediately at [email protected].
The following email addresses are designated contact channels for Instapay. These addresses should be activated before public launch.
General Support
[email protected]Account help, general questions, and pre-launch inquiries.
Compliance
[email protected]Regulatory questions, compliance concerns, and legal notices.
Privacy Requests
[email protected]Data access, correction, deletion, and privacy-related requests.
Instapay support handles a range of account and platform-related inquiries.
Questions about creating an account, account status, login issues, or account settings.
Questions about connecting a bank account, supported institutions, or bank-linking providers such as Plaid.
Reports of suspected unauthorized access, fraudulent transactions, or identity theft related to your Instapay account.
Formal complaints about Instapay services, platform conduct, or the actions of Instapay personnel.
Disputes related to transactions, account decisions, or service availability once real-money services are live.
Requests to access, correct, export, or permanently delete your personal data held by Instapay.
Inquiries from financial institutions, technology partners, compliance providers, or other organizations interested in working with Instapay.
Instapay is not a bank and does not currently offer financial services. Support responses are informational only and do not constitute financial, legal, or regulatory advice. For compliance or legal matters, please direct inquiries to [email protected].
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